Support
Get help with Codz.
Email us from any address, with or without a Codz account. We reply within two business days.
Ways to reach us.
Email and Send Feedback reach the same inbox.
Write to can@codz.com. Say which app you use and what happened; a screenshot helps.
Send Feedback
In Codz on your Mac (Help ▸ Send Feedback…), in Codz Remote (Settings ▸ Help ▸ Send Feedback) or on codz.com (the app’s Help and settings menu, or the dashboard’s account menu). The form shows every detail it sends before you send it.
Status
If something stopped working for everyone, status.codz.com says so first.
Your data.
- A copy, a correction or a deletion
- Email can@codz.com from your account’s address to ask for a copy of your personal data, a correction to it, or its deletion.
- Deleting your account
- Ask from the iOS app or by email. Deleting your account removes your profile, your synced usage, your feedback reports and your organization memberships.
- Codz in Slack
- Remove Codz from a workspace in Slack, or from Dashboard ▸ Integrations on codz.com, where you can also disconnect your own Slack account. Codz deletes what it keeps for a removed workspace, and the Slack accounts linked to it, within seven days.
- Policies
- The Privacy Policy says what Codz keeps and why; the Terms of Service cover using it.